Shipping and Returns

Freight will be calculated automatically through NZ Couriers.

Most products will be shipped as soon as possible with NZ Couriers. This is an overnight courier and should arrive the next day unless it has been posted on a Friday before the weekend, public holiday or long weekend.
Please contact me within 48h if the product arrives damaged due to mishandling along the way.

Damage caused by the freight company needs to be returned and a new product can be sent out as soon possible

Ltd Lifetime Guarantee

All Copper Uncovered products have a limited lifetime guarantee against faulty workmanship or faulty materials.
Any product found to be faulty as a result of manufacture can be returned for a full refund or credit (including shipping costs) or exchanged for a new item. This does not include natural wear and accidental damage to a piece of of art or jewellery.
In the unlikely event that there is a defect in your item(s) we will fix or replace them at any time